![]() Goliath allows IT to t ake on-demand remediation action while a lso proactively re solving issues based on specific conditions. These alerts are pre-set but can be customized to your specific environment. More than 250 monitoring rules alert your team to exceeded thresholds, conditions, and failures in your environment. Goliath automatically discovers and maps your IT components – and deploys new IT assets as they are added. It’s like getting an end-user experience troubleshooting expert in the box. Goliath Performance Monitor guides users on what metrics to monitor and how to monitor them, and it does it all without scripting. Troubleshooting Expert Embedded Intelligence and Automation Further, we integrate with advanced analytics engines like Microsoft Power BI and Tableau, so you can create powerful visualizations to analyze and understand your specific issues and environment. GPM provides 66 out-of-the-box reports that provide critical insights into the end-user experience trends in your environment. GPM supports a number of “self-healing” workflows such as restarting applications or servers, logging off user sessions, restarting print services, rebalancing sessions, executing PowerShell scripts, and more. This allows you to collaborate efficiently with other teams, vendors, or stakeholders by showing them clear proof of the issues involved. Screenshots document success or failure – including errors previously only seen from the user perspective. This ends the finger-pointing and focuses resources quickly on solving the issue. Goliath’s detailed visibility means your team is able to pinpoint true root cause quickly. The number-one comment we hear from IT professionals is that they want objective evidence documenting root cause so permanent fix actions can be put into place. GPM is the only IT Operations Software with purpose-built technology that integrates metrics for EHR performance, end-user experience, and the underlying Citrix or VMware Horizon virtualization delivery infrastructure in a single view. GPM integrates with your existing helpdesk tools and delivers detailed remediation instructions that allow your team to fix common issues immediately without time-consuming and expensive escalations. Increased granular detail identifies the specific root cause of logon delays quickly – even for historical sessions. Unique metrics for ICA/HDX/PCoIP/Blast conclusively determine if networks/connectivity or server resources are the true root cause of session slowness. Goliath Performance Monitor provides broad and deep visibility across infrastructure, hypervisor, servers, operating systems, and applications to quickly identify where a problem occurs and what is causing it.
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